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K100B2B.com Trading rules

Read these rules carefully and make sure you fully understand them before you go into the actual operation.

Article 1 definition

1.K100B2B.com: it is a platform for buyers (cross-border e-commerce sellers) and suppliers (industrial belt source factories) to provide online transactions and digital cross-border e-commerce supply chain services.

2. Intelligent Transaction System (STS) : The intelligent service system in K100B2B.com can automatically manage and complete the transaction according to the purchase order of both parties to ensure the security of the transaction.

3. Purchase Order: an electronic receipt on K100B2B.com issued by the purchaser and confirmed by the supplier regarding transaction information.

4. Online trading service: K100B2B.com provides online trading services for buyers and sellers and ensures transaction security through intelligent trading system.

5. The settlement system in eTradePay:K100B2B.com is used to provide purchasers with various payment channel services and facilitate suppliers to manage their funds.

6. One consignment operation: supply chain management service provided by K100B2B.com designated warehouse. Purchasers store the inventory in K100B2B.com designated warehouse in China, and then the warehouse operator directly delivers the goods to overseas terminal consumers through international express after the warehouse operation.

Article 2 Purchase list

2.1 Purchase Order is an electronic document on K100B2B.com initiated by the purchaser and confirmed by the supplier regarding the transaction information. The detailed operation process is:

2.1.1 Purchasers choose products on K100B2B.com, negotiate prices with suppliers, and submit purchase orders.

2.1.2 The supplier finds the purchase order in the supplier center and confirms it.

Article 3 The operation process of a consignment

3.1 The purchaser shall pay by eTradePay to the trust account of Globex E-Services (HK) Limited designated by K100B2B.com in the amount stated on the purchase order, and the Supplier shall ensure that it has sufficient stock in the designated warehouse of K100B2B.com.

3.2 Warehouse operators in China handle goods through the following procedures:

3.2.1 Scan and count the goods upon receipt and carry out inventory management.

3.2.2 Issue goods receipt documents to suppliers.

3.2.3 Submit commercial invoice, packing list and other relevant documents for customs clearance procedures.

3.2.4 Carry out warehouse operation and package according to purchasers order, and dispatch the package to international express company for international tail delivery.

Article 4 Payment process

Purchasers must make payment to the Ping An Bank Trust account of Globex E-Services (HK) Limited designated by K100B2B.com. After the buyer places the purchase order, the bank account details will be provided to the buyer by the system.

Attention please:

4.1 Purchasers can pay at one time, covering multiple purchase orders with different suppliers.

4.2 The purchasers payment shall be equal to the amount required by eTradePay. Overpayment or underpayment will result in the failure of the transaction and all refund costs incurred will be borne by the purchaser.

4.3 The purchaser can use the payment channel provided by eTradePay to pay the funds to the bank account of K100B2B, and the payment will be frozen by K100B2B.com until the transaction is completed. All payment charges incurred shall be borne by the purchaser.

4.4 Under the consignment mode, the purchaser needs to prepay storage and logistics costs (including international express freight).

Article 5 Settlement Process (Payment for Goods)

5.1 Release of Payment: if the goods are received by K100B2B.com designated Warehouse in China, K100B2B.com will instruct the bank to release payment to the supplier.

5.2 Once the payment for goods is released to the supplier, the supplier can manage and withdraw the payment for goods through eTradePay, and at this time, both parties shall be deemed to have completed the transaction as agreed.

Article 6 Transaction commission

K100B2B.com provides buyers and suppliers with product presentation and management, digital online Transaction services, and Smart Transaction System/STS services, and charges suppliers a Transaction commission based on the Transaction amount.

6.1 A transaction commission of 1.5% will be charged to the supplier for each order based on the transaction amount of K100B2B.com.

6.2 K100B2B.com reserves the right to charge suppliers and/or purchasers any additional fees for online transactions. Any such adjustment and/or decision of K100B2B.com will be posted online and shall become effective on the date specified or, if no date is specified, 15 days after the adjusted fee is posted on the K100B2B platform.

6.3 K100B2B.com may adjust the rules related to transaction fees from time to time based on industry changes and operational needs and determine the content and scope of such rules in its sole discretion. Any such adjustments and/or decisions of K100B2B.com will be posted online and effective as of the date specified, or if no date is specified, as of the date posted on the K100B2B platform.

6.4 K100B2B.com will issue a commercial invoice on behalf of the Supplier with the above transaction and supply chain management fees and require the purchaser to make payment to his designated Globex E-Services (HK) Limited bank trust account. K100B2B.com will deduct the transaction commission after the purchase order is officially fulfilled.

6.5 Please note that all surcharges incurred when payment is made to K100B2B.com designated bank account are for buyers account.

Article 7 Logistics surcharge

7.1 In addition to the above transaction commission, the purchaser shall pay the logistics surcharge incurred during the delivery of the "one Piece" operation.

7.2 Logistics surcharge details see K100B2B.com background.

7.3 K100B2B.com reserves the right to charge purchaser any additional fees related to logistics fees. Any such adjustment and/or decision of K100B2B.com will be posted online and shall become effective on the date specified or, if no date is specified, 15 days after the adjusted fee is posted on the K100B2B platform

7.4 K100B2B.com may adjust the logistics fees from time to time according to industry changes and operational needs. Any such adjustments from K100B2B.com will be posted online and effective on the date specified.

7.5 For the operation of "One-piece delivery", the purchaser shall recharge a certain amount in advance to the electronic wallet designated by K100B2B.com. K100B2B.com will collect the logistics surcharge directly from the e-wallet when the actual operation is completed. If the amount of money in the e-wallet cannot cover the actual logistics cost, the operation will stop.

7.6 Please note that all additional charges incurred when making payment to K100B2B.com designated bank account or e-wallet are for buyers account.

Article 8 Complaint and handling

8.1 complaints

8.1.1 If a dispute arises after the purchase Order (if applicable) takes effect, the purchaser may lodge a complaint through the "Order" section of the Purchaser Centre (the "System"). The complaining party is called the complainant and the other party is called the respondent.

8.1.2 The complainant must fill in the reasons and reasons for the dispute and provide sufficient supporting documents within the time limit shown in the system.

8.1.3 The complainant and the respondent shall use their best efforts to resolve the dispute amicably. After the complainant files a dispute complaint, the parties have 3 days to negotiate without K100B2B.coms involvement. If the parties fail to reach an agreement within the 3-day period, the purchaser may request the K100B2B.com Customer Service representative to resolve the dispute from the 4th day onwards or continue to negotiate with the supplier.

8.1.4 If both parties fail to reach an agreement within 30 days from the date of complaint, and the purchaser does not ask the customer service representative of K100B2B.com to solve the dispute but fails to withdraw the complaint, the complaint shall be filed within 31 days from the date of complaint.

(a) The system will determine whether buyers and/or suppliers are required to provide supporting evidence; (b) If K100B2B.com determines that supporting evidence is required from purchasers and/or suppliers, the supporting evidence rules set out in Clauses 14.6.2 and 14.6.3 shall apply;

8.1.5 Within the 30-day negotiation period specified in Clause 9.1.4 above, if (a) the purchaser does not respond to the supplier at all for a consecutive 7 days, the system will close the complaint case; (b) If the supplier does not respond to the purchaser at all, the system will automatically report the complaint to the customer service representative of K100B2B.com for dispute resolution. For the avoidance of doubt, K100B2B.com may extend or shorten the negotiation period at its discretion on a case-by-case basis.

8.1.6 Purchasers and suppliers shall be responsible for any risks and the outcome of negotiations prior to the intervention of K100B2B.com customer service representatives.

8.1.7 If the parties reach a settlement during the dispute settlement process, they shall provide K100B2B.com with a written settlement agreement or other written agreement, and K100B2B.com will stop the dispute settlement.

8.1.8 Notwithstanding the foregoing, the execution and results of the parties are beyond the scope of STS, and if either party is not satisfied with the settlement or results of the execution, the parties shall resolve the matter through negotiation.

8.2 Withdrawal of complaint

8.2.1 The complainant may withdraw the complaint at any time before K100B2B.com makes any decision on the complaint.

8.2.2 The respondent shall not induce, resort to fraud or coerce the complainant to withdraw the lawsuit.

8.3 conformity

Purchaser may file a dispute determination complaint only within the applicable claim period to initiate the dispute determination process, otherwise K100B2B.com is not obligated to accept the complaint.

8.4 notice

K100B2B.com upon receipt of a dispute resolution request, K100B2B.com will notify the respondent of the complaint by mail, telephone or any other means it deems appropriate.

8.5 the notice

8.5.1 After receiving the notice from K100B2B.com, the respondent shall submit the complaint defense notice and provide sufficient supporting materials within 3 working days from the date of the notice.

8.5.2 If the respondent fails to submit the counternotice in a timely manner or fails to provide sufficient evidence to support the counternotice, K100B2B.com will determine the dispute based on the available supporting evidence.

Article 9 - Miscellaneous

9.1 K100B2B.com reserves the right to revise, amend and post these Rules on the INTERNATIONAL platform of K100B2B.com from time to time as the STS situation requires, and the revised rules will take effect on the date specified or, if there is no such specified date, the date of Posting on K100B2B.com.

9.2 K100B2B.com and/or its affiliates may improve or upgrade its features and services from time to time, but K100B2B.com and/or its affiliates under no circumstances guarantee or promise any commercial or sales effects of such improvements or upgrades, including but not limited to unique visitor rates, product sales performance, operating performance or investment returns.

9.3 The functions of K100B2B.coms App or mobile Optimized Website may be different from those accessed from the normal World Wide Web on a computer, and K100B2B.com and/or its affiliates may improve or upgrade the functions and services of K100B2B.coms App or mobile optimized Website from time to time may improve, adjust, suspend or cancel any or all of its functions.

9.4 K100B2B.com shall not be liable or require K100B2B.com to pay compensation of any nature for any loss caused by unavailability, inconvenience or failure of the service or system due to the following reasons: (ii) failure to transmit data due to failure of communication terminals or telecommunications equipment; (iii) System failure and inability to perform its functions due to force majeure events (including but not limited to typhoons, earthquakes, tsunamis, floods, power outages, fires, storms, wars, political unrest, strikes, labor or material shortages) Riot, insurrection, civil disorder, terrorist attacks, explosions, acts of god, acts of government, orders of courts or tribunals, domestic or foreign, non-performance by third parties; (iv) Suspension or delay of service or system failure due to hacking or cyber attacks, technical adjustments or malfunctions in the Telecommunications sector, website upgrades, third party issues or any suspension or interruption beyond the reasonable control of K100B2B.com in the event of a national or regional epidemic or pandemic, Transportation or business operations (including, but not limited to, delays or disruptions of resumption of work or operations ordered by any government agency).

9.5 If either party has any objection to these Rules, it shall stop using the trade protection service and immediately notify the other party. By signing and performing the electronic contract and/or using any STS (if applicable), that party will be deemed to have accepted and agreed to be bound by these Rules.

9.6 If, for any reason, a court of competent jurisdiction deems any provision of these Rules unenforceable, that provision of these Rules shall be enforced to the maximum extent permitted and the remainder of these Rules shall remain in full force and effect.

9.7 These Rules shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute, dispute or claim arising out of or in connection with these Rules, including any question of their existence, validity or termination, shall first be settled through amicable negotiation. If either Party fails to settle the dispute, dispute or claim within thirty (30) days from the date of notifying the other party of its intention to submit the dispute, dispute or claim to arbitration, such dispute, dispute or claim shall be arbitrated in accordance with the Arbitration Rules of the Hong Kong International Arbitration Centre in force at the time of applying for arbitration and may be amended by the remainder of this Article. The arbitration institution shall be the Hong Kong International Arbitration Centre (" HKIAC ") and the place of arbitration shall be HKIAC, Hong Kong. The language of arbitration shall be English. The arbitration tribunal shall consist of three arbitrators. Each party shall choose one arbitrator. The third arbitrator and the presiding arbitrator shall be selected by the Hong Kong International Arbitration Centre. The arbitral award shall be final and binding upon both parties.

9.8 In the event of any discrepancy between the English version of these Rules and those of any other language, the Chinese version shall prevail.